We will respond during regular business hours (M-F 8:30 am - 5:00 pm).If your problems requires immediate attention (Police, Rescue, or Fire response), contact our dispatch center (309) 888-5030 (non emergency calls) or 911 (emergency calls).
1. Submit the on-line appeal form.
2. Send a letter explaining why you believe you should not have received the ticket to the below address (be sure to include your ticket #, license plate #, return address and phone #)
3. Come in person to complete an appeal form at the Finance Department:
City Hall ATTN: Parking Ticket Appeals 11 Uptown Circle, 3rd Floor Normal, IL 61761
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