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Parking Ticket Questions

  1. We will respond during regular business hours (M-F 8:30 am - 5:00 pm).

    If your problems requires immediate attention (Police, Rescue, or Fire response), contact our dispatch center (309) 888-5030 (non emergency calls) or 911 (emergency calls).

  2. 1. Submit the on-line appeal form.

    2. Send a letter explaining why you believe you should not have received the ticket to the below address (be sure to include your ticket #, license plate #, return address and phone #)


    3. Come in person to complete an appeal form at the Finance Department:

    City Hall
    ATTN: Parking Ticket Appeals
    11 Uptown Circle, 3rd Floor
    Normal, IL 61761

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