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The most likely answer is that the ticket has not been entered into the online payment system. Please try again in a day or two or contact the Finance Department at (309) 454-9769.
Since the fire station may receive an emergency call while the tour is in progress, responsible adults are required to accompany all tours to monitor the children while the firefighters are gone.
In the event that an emergency call comes in prior to the tour, and you arrive and there is no one at the station, please wait patiently as we will return to the station as soon as the call is completed. If it is not possible to return, we will be happy to reschedule your tour.
1. Listen to the pattern of the beeps to determine the type of problem. A label or markings on the alarm should tell you what the beeps mean (i.e. faulty alarm, low battery, or alarm). 2. If you are unable to determine the nature of the beeping, turn off all appliances and sources of combustion (i.e. furnace, gas stoves, and fireplace). 3. Ventilate the house with fresh air by opening doors and windows. 4. Call a qualified professional to investigate the source of the possible CO buildup.
If illness is a factor:
1. Evacuate all occupants immediately. 2. Determine how many occupants are ill and determine their symptoms. 3. Call 9-1-1 and when relaying information to the dispatcher, include the number of people feeling ill. 4. Do not re-enter the home without the approval of a fire department representative. 5. Call a qualified professional to repair the source of the CO.
Car seat checks are handled BY APPOINTMENT ONLY - Call 309-828-1892 to schedule your appointment. To ensure we are able to provide the quality time to every family, there will be no walk-ins accepted.
To make an appointment, contact Child Care Resource and Referral Network at 309-828-1892.
Cooking fires are allowed under the following conditions:(1) The fire is built in a fireplace, or grill;(2) The fire is used for cooking purposes only;(3) The fire is kept under competent and continuous supervision;(4) All flammable and combustible material not used as fuel for the fire is removed a sufficient distance from the fire so as not to constitute a hazard;(5) All fires and coals are thoroughly extinguished after the use thereof has been completed; and(6) Only clean, dry firewood or charcoal may be used for cooking fires. Construction materials or yard waste are strictly prohibited. The use of flammable or combustible liquids, other than commercially produced charcoal lighter fluid, to start the fire is strictly prohibited.
Recreational fires are allowed under the following conditions:(1) The fire is in a commercially available portable fireplace, a chiminea, a permanent outdoor fireplace constructed of stone or firebrick, or in an approved fire pit. For purposes of this Section, an approved fire pit shall be bare ground with no vegetation no less than fifteen feet in diameter.(2) Only clean, dry firewood may be used for recreational fires. Construction materials or yard waste is strictly prohibited. The use of flammable or combustible liquids, other than commercially produced charcoal lighter fluid, to start the fire is strictly prohibited.(3) The fire is kept under competent and continuous supervision.(4) All flammable and combustible material not used as fuel for the fire is removed a sufficient distance from the fire so as not to constitute a hazard.(5) All fires and coals are thoroughly extinguished after the use thereof has been completed.(6) No fire shall exceed three feet in diameter or two feet in height.(7) No fire in an approved container (portable fireplace or chiminea) shall be located within 8 feet of a building. No fire in a fire pit shall be located within 25 feet of a building. (8) At least one functioning, portable fire extinguisher with a 4-A rating shall be outside and available for immediate use at all times when the fire is burning, or a functional garden hose attached to a functional water source.(9) No recreational fires are permitted between the hours of 11:00 p.m. and 7:00 a.m. (10) No recreational fire shall be permitted when the Fire Chief or his designee has issued an order banning all recreational fires. The Fire Chief may issue an order banning all recreational or special event fires when wind conditions or drought create a significant risk of fire spreading beyond the recreational or special event fire.(11) All recreational fires shall be extinguished when repeated wind gusts in excess of 20 miles per hour are presented or when there is sustained wind in excess of 15 miles per hour.
For further details, refer to section 6.4-17 of the Town of Normal Municipal Code "OPEN BURNING & PERMIT SYSTEM.". Municipal Code - Chapter 6
The engine company is sent to calls where the likelihood of that situation is the greatest. The engine company provides additional manpower and additional help for the paramedics if it is needed at the call. If the engine is not needed, it is returned to service.
Also, our engine companies carry medical equipment on board. Depending on where the call is, the engine may be closer to the call than the responding ambulance. In this case, the engine company acts as the first responder to assess the patient condition and prepare the patient for transport when the ambulance arrives.
The information is updated periodically and is totally secure and free of charge. Any information provided is automatically linked to your address in our dispatch software so that responding units will have the information as they are responding.
To register for the program or for more information, click the link below. McLean County Functional Needs Registry
Originally, "engine" referred exclusively to "pump", the important tool for getting water to a fire. Today, "fire engines" are those vehicles of the fire department that pump water. The term "truck" is reserved for other types of vehicles, usually having one or more ladders.
Since Fire Engines and Fire Trucks perform significantly different functions at a fire scene, they are very different. Fire engines are equipped with hoses and water so that personnel can aggressively fight the fire. Fire Trucks are like the firefighter's tool box -- carrying ladders, rescue equipment and other tools to enable personnel to support firefighting activities.
Other sources cite the tradition of painting fire engines red going back to the early 1920's. Henry Ford wanted to make cars as inexpensively as possible and only offered cars in one color: black. With all of these black vehicles on the road, the fire service began painting their vehicles red in an effort to stand out.
Today, just as you have many more choices of colors available to you for your vehicle, so do the fire engine manufacturers, and it is not uncommon to see white, yellow, blue, orange, green, or even black fire engines, in addition to red. And while some studies hint that colors such as lime-green may be more visible to the public than traditional red, the vast majority of fire departments continue to use red fire engines -- a color instantly recognized by everyone as that of a fire engine.
Normal Fire Department apparatus and ambulances are painted with a black top over red body. This is a traditional nod to the first closed-cab chief's cars in Chicago. Back then, they had black canvas tops which would not take paint. Someone in administration liked the appearance, so as new closed-cab apparatus came into service, they painted the cab roofs black, and the tradition continues today.
You may also notice the green light on some fire engines. This is also a traditional Chicago-style fire engine feature. Commissioner Albert Goodrich of the Chicago Fire Department (1927 - 1931) had a nautical background. He applied the marine scheme (red light on port, green light on starboard) to fire apparatus, and the idea became a tradition of the Chicago Fire Department. It is also used to mark the bay doors at most Chicago fire stations.
To stop receiving text alerts, text "Stop NormalFire" to 40404. You may also follow our Facebook and Twitter feeds online for the latest department news and information. View the NFD Twitter Feed
The inspectors will notate any violations and will return on a re-inspection to ensure that the violations have been corrected. Learn more...
If you have a smoke alarm with batteries:
Smoke Alarms powered by long-lasting batteries are designed to replace the entire unit according to manufacturer’s instructions. In standard type battery powered smoke alarms, the batteries need to be replaced at least once per year and the whole unit should be replaced every 8-10 years. In hard-wired, battery back up smoke alarms, the batteries need to be checked monthly, and replaced at least once per year. The entire unit should be replaced every 8-10 years.
In the Town of Normal, if you have an automatic fire alarm system or a sprinkler system installed in your property, you are required to install a Knox Box.
Additionally, if you have a family member who lives alone, or someone who is frequent to falls or other medical emergencies, you may consider installing a residential Knox Box so our paramedics can easily gain entry to the house without causing damage to doors or windows. Visit KnoxBox.com
If a fire alarm goes off, it is important to EVACUATE the building and wait for instructions from fire personnel. NEVER silence or reset the fire alarm without permission of a fire official. Doing so assumes great liability and could potentially result in injury or the loss of life.
Fire alarms by nature are sensitive, and may go off for reasons other than a fire. We understand this and we deal with it on a daily basis. However, if an alarm is sounding on numerous incidents and there is no emergency, we consider that alarm to be a nuisance alarm, which the Town has specific ordinance to regulate.
False Alarm means an alarm signal eliciting a response by the police or fire department when a situation requiring a response by the police or fire department does not in fact exist. False alarm does not include an alarm signal caused by violent conditions of nature or other extraordinary circumstances not reasonably subject to control by the alarm business operator or alarm user.
Alarms resulting from the following conditions are not considered false alarms:1. Criminal activity or unauthorized entry.2. Earthquake causing structural damage to the protected premises.3. High winds sufficient to activate motion detection system or causing physical damage to the protected premises.4. Flooding of the protected premises due to overflow of natural drainage.5. Lightning bolt causing physical damage to the protected premises.6. Telephone line malfunction verified in writing to the Town by at least a first line telephone company supervisor.7. Electrical service interruption verified in writing to the department by local power company.8. Communication to the police or fire department before a unit is dispatched to investigate clearly indicating that the alarm resulting from authorized entry, authorized system test, or other non-criminal cause.9. An alarm caused on the reasonable but mistaken belief that a burglary, robbery, or other criminal offense, fire emergency, or medical emergency is in progress.10. The generation of a false alarm which is beyond the reasonable control of the system user.
SEC. 22.12-3 EXCESSIVE FALSE ALARMS AND FEE ASSESSMENTA. If any alarm system produces a false alarm in any calendar year, the chief of the involved department shall provide written notice of the fact, which shall be given by certified mail or delivery to the subscriber asking the subscriber to take corrective action in regard to false alarms and informing subscriber of the false alarm fee schedule provided herein.B. Subscribers installing a new system or making substantial modifications to an existing system shall be entitled to a grace period during which alarms generated by such system shall be deemed non-false alarms. The grace period shall cease thirty (30) days after installation of or modification to an alarm system.C. Upon any alarm system producing more than one false alarm in a calendar year, a fee of seventy-five dollars ($75.00) per false alarm shall be charged to the subscriber.SEC. 22.12-4All fees assessed must be paid to Town Finance Department or a written appeal must be submitted to the City Manager within three (3) days of fee assessment.
Town of Normal 100 E. Phoenix Ave.Normal, IL 61761
There a few different ways you can choose to register for programs: 1. Select "Registration" on the Parks and Rec Home Page and it will take you directly to their online registration system in order to register on-line. 2. Fax-in a registration form to (309) 454-9701. 3. Mail-in a registration form to: Normal Parks and Recreation 100 E. Phoenix Normal, IL 61761 4. Stop by the Parks and Rec office to register or to drop off a registration form Mondays-Fridays from 8:30am - 5:00pm. Make checks payable to: Town of Normal. Only Visa, MasterCard, American Express and Discover will be accepted via online registration and Fax-in registrations. **Registration forms and detailed instructions can be found in the on-line Activity Guide.
Yes, Normal Parks and Recreation offers a summer and fall Softball League (Men's Rec, Co-ed and Church Leagues), Soccer offered in the fall and Basketball is offered in the winter. Golf Leagues are also offered at Ironwood Golf Course.
Shelter, Baseball and Softball Field reservations begin the first business day in March through October 31st. Reservations must be made in person at the Parks and Recreation office, 100 E. Phoenix, 8:30 a.m. - 5:00 p.m., M - F. Check shelter availability by calling 454-9540. Reservations are given priority.
All Activity Guides are mailed to Town of Normal residents, and shared with Unit 5 elementary schools. The Summer Activity Guide is available to view on-line in mid-March. The Fall Activity Guide is available in early August. The Winter & Spring Activity Guide is available on-line in December. Activity Guides can also be picked up at the Normal Parks and Recreation office, Children's Discovery Museum, Normal Public Library and Normal City Hall (2nd floor of Uptown Station).
Applications can be submitted for summer employment beginning in January. We usually begin calling applicants in for interviews in late February or early March. Select Employment on the Parks and Rec Home Page for open positions and an application.
Pool Passes are sold at the Parks and Recreation office, 100 E. Phoenix, beginning March 1. Passes are discounted if purchased early. A season pass will admit the passholder into both Fairview and Anderson Aquatic Centers. After the pools open, passes can be purchased at the pools in addition to the Parks and Rec office.
The Pools open at 11 a.m. Fairview Family Aquatic Center is open each evening until 8 p.m. The facility opens for the season Memorial Day weekend and the last day of operation is Labor Day. Fairview Family Aquatic Center hours will be 4-8 p.m. on days that Unit 5 schools are in session. Anderson Aquatic Center closes at 6 p.m. each evening. AAC opens the Saturday following Memorial Day and closes for the season the second Sunday in August. Occasionally Anderson Pool will close early to host a swim meet. Be sure to check the website calendar for dates the pool will close early.
Most cancellations are weather related. If you are questioning if a program will be held, call the Parks and Recreations' Rec-Line at (309) 433-3434.
Persons requesting a statewide criminal history can fill out a form at the Normal Police Department Records Division to be submitted to the State of Illinois. The form must be completed in person and requires a fee. The Illinois State Police website contains more information on statewide criminal history checks.
For additional information, contact Mindy Vaughn in the Police Department Records Division at (309) 454-9528.
The Circuit Clerk's Office is located on the 3rd Floor of the McLean County Law & Justice Center, 104 W. Front St., Bloomington. Hours of operation are 8:30am-4:30pm. For more information, contact the Circuit Clerk's office at (309) 888-5301.
Contact Laura Gibbons at (309) 454-9769 in the Town of Normal Finance Department for more information.
For emergencies, after hours and on weekends please call the Utility Department at (309) 454-9560.