The Town of Normal is a member of JULIE (Joint Utility Locating Information for Excavators). JULIE, also known as the Illinois One-Call System, is a not-for-profit corporation that provides professional and non-professional excavators with the free locating and marking of underground facilities. JULIE serves as a message handling service for underground facility owners, taking information about planned excavations and distributing this information to its membership. It is then the responsibility of each facility owner to mark the location of their underground facilities at the excavation site. Underground utilities maintained by the Town include: water, sanitary sewer, storm sewer, traffic signals and some conduits between and around traffic signal locations.
Illinois Law requires all persons digging to call JULIE at least 48 hours/two working days prior to the start of excavation and to begin that project within 14 calendar days from the call. The 48-hour notice does not include Saturdays, Sundays or member holidays.
JULIE operators are available at 811 or (800) 892-0123 to process locate requests 24 hours a day, seven days a week, 365 days a year. Additionally, you can enter an E-Request.
For more information about JULIE, please visit the JULIE website. For other questions or for information about the Town’s facilities, please contact: Darryl Barron by calling (309) 454-9741.